Training courses You will learn how to use a simple and powerful client approach process while delving into fundamental communication techniques to quickly and effectively gain each client’s trust. For retail professionals who want to interact more effectively to improve client experience and sales volume. Part 1 : The foundation of the client approach: active listening…beyond hearing Part 2 : Structuring your approach for maximum impact Part 3 : The Tremplin process in respect of the buying process: the 6 steps leading to the sale Client approach – retail sales and services
Target
Duration: 1 day
Objectives
To equip retail professionals in order to optimize their client relationships
Establish lasting relationships of trust with clients
Create maximum impact to close sales more effectively
Expected results
Improved client relations
Increased comfort in the role of consultant
An increase in the sales closing rate
Content Overview
Communication
Communication techniques used by experts
You will come away from this training with the knowledge to
Build strong trusting relationships with your clients
Assert your professional credibility
Position your products and services with aplomb
Exhibit your pricing with confidence
Conclude your transactions with tact, finesse and efficiency
No prerequisites except the desire to grow
Get your retail sales and service training now!
Complete your training by registering for one of our advanced workshops.