Training courses A key component of our offering, learn the key concepts and essentials of the client approach. Even for the most experienced professionals, concrete learnings and tangible results will follow. Any professional in contact with a client who wishes to improve their approach and optimize their business results, while respecting the limits of each client. Part 1 : The foundation of the client approach: active listening…beyond hearing Part 2 : Communication techniques used by experts Part 3 : Positioning your products/services Part 4 : The Tremplin client interview process: the 6 steps leading to an agreement Pillars of the client approach
Target
Duration: 2 consecutive days
Objectives
Improve the quality of your approach adapted to each client , at each meeting
Gain confidence and ease in order to better close sales
Stand out from the competition
Expected results
More effective and far-reaching interactions with your client's
Increased confidence and success in interactions with your client's
A better understanding of the target: the objective and the intention
Content Overview
Communication
The smooth running of your meetings
The 5 core themes studied are
The key factors of active listening for a better communication with your client
Social styles and how to best influence each of your stakeholders
Effective communication techniques to reach your goals quickly
The strategic positioning of your products and services
The 6 crucial steps of the client interview leading to an agreement or a sale
No prerequisites except the desire to grow
Get your client approach pillar training now!
Complete your training by registering for one of our advanced workshops.