Tremplin: Your springboard to a rewarding client approach

Propel your business development forward and enjoy a motivating team experience

For nearly 30 years, we have been helping you maximize results from your existing and potential client relationships, stand out thanks to the strategic positioning of your solutions and communicate with impact.

Influence with integrity and boost your business outcomes.

Our training courses

Pillars of the Client Approach

Master the key concepts you need for a successful client approach.

Client Approach: Retail Sales

Designed specifically for retail sales professionals: optimize your approach and improve your outcomes.

Client Approach over the Phone

Improve your ability to read people, even remotely, and learn effective techniques for a successful approach.

Effective Communication

Build trusting relationships, generate engagement and increase your credibility.

Team Coaching: Performance and Mobilization

Learn to coach your team members tactfully, help them grow and galvanize your sales force.

Maximizing Business Development during Events

Maximize your business development efforts and increase the number of conclusive encounters.

Not sure where to start?

Let us suggest a custom training trajectory that matches your professional profile.

Our practical workshops

Optimize Your Product and Service Positioning

Build a powerful and strategic marketing strategy to position your products and services and reach your targets more easily.

Training Camp: Practice the Pillars of the Client Approach

Practice your client approach skills and go back in the field with more self-confidence.

Getting Appointments over the Phone

Learn simple and effective techniques to reduce your stress or discomfort level and increase your success rate.

Phone Sprint : Making appointments

Practice your phone solicitation skills on actual clients and get real-time expert feedback. You will get instant results!

Master Impactful Sales Tools

Master the tools built specifically for you and improve your performances.

Executive Presentations

Elevate your performance during executive presentations : Increase people’s interest, feel more confident and improve your results.

A CUSTOMER APPROACH MADE A SUCCESS THANKS TO TREMPLIN.

“Tremplin positioned itself as our partner to improve our sales team. The Tremplin professionals accurately identified our needs and developed a client approach training trajectory that was structured specifically for our team. As a result, we deepened our relationships with our clients and now better target their needs. We now clearly stand out from the competition because of the client experience we offer throughout the sales process.”

“I’m proud to have been able to offer the managers and advisers of the Caisses network such high-quality training. The participants really enjoyed the contents and the facilitators’ delivery, which kept them engaged throughout the 2 intensive days. They came out thrilled and eager to apply what they’d learned. A really great experience that helps mobilize teams and improve the experience of members and clients.”

“We work in a competitive environment where effective communication is key, both inside the company and with our clients. Tremplin has taught us to speak a common language which allows us to better adapt to the needs of every person. We are the market leaders in several of our industries and Tremplin has helped us improve our performance with regards to both client approach and customer service.”

“We are in a very competitive environment, where we must constantly work to set ourselves apart from the competition. The trainers at Tremplin didn’t only do theoretical work; they really helped us keep one step ahead by positioning our products and services optimally in our interactions with the clients. We very quickly saw concrete changes in the success of our approach and in our business results, especially through the acquisition of new clients and loyalty building.”

"We are currently living in a rapidly changing world where impeccable customer service is essential. Our trainer at Tremplin knew how to adapt to our reality by offering us an extraordinary training. He was able to motivate my team and address concrete situations allowing everyone to improve. In the first weeks following the training, I noticed a marked improvement in some members of my team. A great experience that has strengthened our relationships with our member-clients."

ePractice Capsule

Our ePractice capsule, specially designed by Tremplin, is the perfect way to practice and integrate the concepts learned during our Pillars of the Client Approach course. It enables you to practice and master the subtleties of the client approach at your own pace, in an interactive environment.

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