{"id":9696,"date":"2018-07-31T10:09:33","date_gmt":"2018-07-31T10:09:33","guid":{"rendered":"https:\/\/tremplin.ca\/approche-client-telephonique\/"},"modified":"2023-04-14T17:39:06","modified_gmt":"2023-04-14T17:39:06","slug":"client-approach-over-the-phone","status":"publish","type":"page","link":"https:\/\/tremplin.ca\/en\/client-approach-over-the-phone\/","title":{"rendered":"Client approach over the phone"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row responsive_css=&#8221;padding_top_large:250px|padding_bottom_large:100px&#8221; css=&#8221;.vc_custom_1659560728231{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #234b57 !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;]<style>.ld_fancy_heading_6ac97a68ae6a6 p{font-size:15px;font-weight:700;letter-spacing:0.2em;color:rgb(255, 255, 255);}.ld_fancy_heading_6ac97a68ae6a6 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading text-uppercase text-underline ld_fancy_heading_6ac97a68ae6a6\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Training courses<\/span><\/p><\/div><style>.ld_fancy_heading_6ac97a68ae888 h1{color:rgb(255, 255, 255);}.ld_fancy_heading_6ac97a68ae888 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading text-underline ld_fancy_heading_6ac97a68ae888\">\n\t<h1 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Client approach over the phone<\/span><\/h1><\/div><style>.ld_fancy_heading_6ac97a68ae975 p{color:rgb(255, 255, 255);}.ld_fancy_heading_6ac97a68ae975 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading text-underline ld_fancy_heading_6ac97a68ae975\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> You will be equipped to prepare and structure your approaches to clients over the phone. You will increase the impact of your explanations and will be able to better approach your interlocutor with structured steps, easy to apply.<\/span><\/p><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row parallax=&#8221;enable_parallax&#8221; enable_overlay=&#8221;yes&#8221; css=&#8221;.vc_custom_1664998601168{padding-top: 300px !important;padding-bottom: 300px !important;background-image: url(https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/10\/Screenshot-2022-10-05-153529.png?id=9996) !important;background-position: center;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; overlay_bg=&#8221;rgba(0, 0, 0, 0.39)&#8221;][vc_column align=&#8221;text-center&#8221;]<style>.ld_button_6ac97a68aea7d.btn-icon-solid .btn-icon{background:rgb(35, 75, 87);}.ld_button_6ac97a68aea7d.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(35, 75, 87);}.ld_button_6ac97a68aea7d.btn-icon-solid:hover .btn-icon{background:rgb(211, 50, 52);}.ld_button_6ac97a68aea7d .btn-icon{color:rgb(255, 255, 255);font-size:22px;}.ld_button_6ac97a68aea7d{color:rgb(255, 255, 255);font-size:12px !important;font-weight:700 !important;}.ld_button_6ac97a68aea7d:hover{color:rgb(211, 50, 52);}<\/style><a href=\"https:\/\/youtu.be\/rjD6e48JbsQ\" class=\"btn btn-naked text-uppercase fresco btn-icon-block btn-icon-top btn-icon-xlg btn-icon-circle btn-icon-solid btn-icon-ripple ld_button_6ac97a68aea7d\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">See an overview<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-play\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n[\/vc_column][\/vc_row][vc_row responsive_css=&#8221;margin_top_large:-250px|padding_top_large:100px|padding_bottom_large:150px&#8221;][vc_column enable_column_shadowbox=&#8221;yes&#8221; responsive_css=&#8221;padding_top_large:50px|padding_right_large:50px|padding_bottom_large:50px|padding_left_large:50px&#8221; css=&#8221;.vc_custom_1659560807001{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #ffffff !important;border-radius: 4px !important;}&#8221; column_box_shadow=&#8221;%5B%7B%22x_offset%22%3A%220%22%2C%22y_offset%22%3A%2220px%22%2C%22blur_radius%22%3A%2250px%22%2C%22shadow_color%22%3A%22rgba(35%2C%2075%2C%2087%2C%200.26)%22%7D%5D&#8221;][vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;]<style>.ld_fancy_heading_6ac97a68b0f0e .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6ac97a68b0f0e\">\n\t<h1 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Target<\/span><\/h1><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; align=&#8221;text-right&#8221;]<style>.ld_fancy_heading_6ac97a68b2de4 h6{color:rgb(255, 255, 255);background:rgb(67, 196, 208);}.ld_fancy_heading_6ac97a68b2de4 h6 {padding-top:12px !important; padding-right:20px !important; padding-bottom:12px !important; padding-left:20px !important;  } .ld_fancy_heading_6ac97a68b2de4 .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_6ac97a68b2de4 h6 {padding-top:12px !important; padding-right:20px !important; padding-bottom:12px !important; padding-left:20px !important;  } <\/style><div class=\"ld-fancy-heading ld-fh-has-fill text-uppercase ld_fancy_heading_6ac97a68b2de4\">\n\t<h6 class=\"circle lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Duration: 1 day<\/span><\/h6><\/div>[\/vc_column_inner][\/vc_row_inner][vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; el_width=&#8221;10&#8243; accent_color=&#8221;#43c4d0&#8243;]<style>.ld_fancy_heading_6ac97a68b45dc .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6ac97a68b45dc\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Any professional who wants to deal more efficiently with his client by phone.<\/span><\/p><\/div><style>.ld_spacer_6ac97a68b4c34{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6ac97a68b4c34\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_fancy_heading_6ac97a68b4d18 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6ac97a68b4d18\">\n\t<h1 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Objectives<\/span><\/h1><\/div>[vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; el_width=&#8221;10&#8243; accent_color=&#8221;#43c4d0&#8243;]<style>.ld_icon_box_6ac97a68b4e87 .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68b4e87:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68b4e87 h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68b4e87\" id=\"ld_icon_box_6ac97a68b4e87\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Optimize communications for professionals who interact with inbound and outbound clients<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_6ac97a68b621d .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68b621d:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68b621d h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68b621d\" id=\"ld_icon_box_6ac97a68b621d\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Increase your confidence and performance on every call<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_spacer_6ac97a68b7e0b{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6ac97a68b7e0b\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_fancy_heading_6ac97a68b7ef8 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6ac97a68b7ef8\">\n\t<h1 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Expected results<\/span><\/h1><\/div>[vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; el_width=&#8221;10&#8243; accent_color=&#8221;#43c4d0&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6ac97a68b9d24 .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68b9d24:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68b9d24 h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68b9d24\" id=\"ld_icon_box_6ac97a68b9d24\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>A marked ease in the client approach by telephone<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_6ac97a68bb47b .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68bb47b:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68bb47b h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68bb47b\" id=\"ld_icon_box_6ac97a68bb47b\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Greater efficiency in understanding needs<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6ac97a68bce6e .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68bce6e:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68bce6e h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68bce6e\" id=\"ld_icon_box_6ac97a68bce6e\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>An increase in client satisfaction<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_6ac97a68bd5f1 .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68bd5f1:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68bd5f1 h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68bd5f1\" id=\"ld_icon_box_6ac97a68bd5f1\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>An increase in the conclusion of agreements by phone<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n[\/vc_column_inner][\/vc_row_inner]<style>.ld_spacer_6ac97a68bd6ef{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6ac97a68bd6ef\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_fancy_heading_6ac97a68bd8c6 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6ac97a68bd8c6\">\n\t<h1 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Content Overview<\/span><\/h1><\/div>[vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; el_width=&#8221;10&#8243; accent_color=&#8221;#43c4d0&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6ac97a68bed79 .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68bed79:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68bed79 h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68bed79\" id=\"ld_icon_box_6ac97a68bed79\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Communication<\/h3>\t\n\t<div class=\"contents\">\t\n\t\t<p><span style=\"color: #d33234\">Part 1<\/span><span style=\"color: #234b57\"> : The foundation of the client approach: active listening&#8230;beyond hearing<\/span><\/p>\n\t\t\n\t<\/div>\t\n\t\n<\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6ac97a68c06ad .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68c06ad:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68c06ad h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68c06ad\" id=\"ld_icon_box_6ac97a68c06ad\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>The proper conduct of your client interview<\/h3>\t\n\t<div class=\"contents\">\t\n\t\t<p><span style=\"color: #d33234\">Part 2<\/span><span style=\"color: #234b57\"> : Structuring your approach for maximum impact, both in &#8220;inbound&#8221; and &#8220;outbound&#8221; mode<\/span><\/p>\n<p><span style=\"color: #d33234\">Part 3<\/span><span style=\"color: #234b57\"> : The Tremplin client interview process: 6 steps to client engagement<\/span><\/p>\n\t\t\n\t<\/div>\t\n\t\n<\/div>\n[\/vc_column_inner][\/vc_row_inner]<style>.ld_spacer_6ac97a68c1d5b{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6ac97a68c1d5b\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_fancy_heading_6ac97a68c1e41 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6ac97a68c1e41\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> You will come away from this training with the knowledge to <\/span><\/h3><\/div>[vc_separator color=&#8221;custom&#8221; align=&#8221;align_left&#8221; el_width=&#8221;10&#8243; accent_color=&#8221;#43c4d0&#8243;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6ac97a68c3595 .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68c3595:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68c3595 h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68c3595\" id=\"ld_icon_box_6ac97a68c3595\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Build strong trusting relationships with your clients<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_6ac97a68c4f0c .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68c4f0c:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68c4f0c h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68c4f0c\" id=\"ld_icon_box_6ac97a68c4f0c\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Assert your professional credibility<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_6ac97a68c6779 .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68c6779:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68c6779 h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68c6779\" id=\"ld_icon_box_6ac97a68c6779\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Stay in control of your phone conversation<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6ac97a68c6e4f .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68c6e4f:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68c6e4f h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline ld_icon_box_6ac97a68c6e4f\" id=\"ld_icon_box_6ac97a68c6e4f\"  data-plugin-options='{\"color\":\"rgba(211, 50, 52, 0.5)\",\"hoverColor\":\"rgb(211, 50, 52)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><i class=\"fas fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Position your products and services with maximum impact<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_icon_box_6ac97a68c6f89 .iconbox-icon-container{color:rgba(211, 50, 52, 0.5);font-size:20px;border-radius:px;}.ld_icon_box_6ac97a68c6f89:hover .iconbox-icon-container{color:rgb(211, 50, 52);}.ld_icon_box_6ac97a68c6f89 h3{margin-bottom:px;font-size:17px;}<\/style>\n<div class=\"iconbox iconbox-inline 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fa-angle-right\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t<h3>Conclude your transactions with tact, finesse and efficiency<\/h3>\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n[\/vc_column_inner][\/vc_row_inner]<style>.ld_fancy_heading_6ac97a68c71b8 h6{color:rgb(255, 255, 255);background:rgb(67, 196, 208);}.ld_fancy_heading_6ac97a68c71b8 h6 {padding-top:12px !important; padding-right:20px !important; padding-bottom:12px !important; padding-left:20px !important;  } .ld_fancy_heading_6ac97a68c71b8 .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_6ac97a68c71b8 h6 {padding-top:12px !important; padding-right:20px !important; padding-bottom:12px !important; padding-left:20px !important;  } <\/style><div class=\"ld-fancy-heading ld-fh-has-fill text-center text-uppercase ld_fancy_heading_6ac97a68c71b8\">\n\t<h6 class=\"circle lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> No prerequisites except the desire to grow<\/span><\/h6><\/div>[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; enable_overlay=&#8221;yes&#8221; responsive_css=&#8221;padding_top_large:150px|padding_bottom_large:150px&#8221; css=&#8221;.vc_custom_1659559716632{background-image: url(https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1364207981-scaled.jpg?id=7406) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; overlay_bg=&#8221;rgba(0, 0, 0, 0.63)&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243; align=&#8221;text-center&#8221;]<style>.ld_fancy_heading_6ac97a68c8823 h2{color:rgb(255, 255, 255);}.ld_fancy_heading_6ac97a68c8823 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading text-center ld_fancy_heading_6ac97a68c8823\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Compl\u00e9tez votre formation en vous inscrivant \u00e0 un de nos ateliers de perfectionnement.<\/span><\/h2><\/div><style>.ld_spacer_6ac97a68ca127{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6ac97a68ca127\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_button_6ac97a68ca1fd.btn-icon-solid .btn-icon{background:rgb(67, 196, 208);}.ld_button_6ac97a68ca1fd.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(67, 196, 208);}.ld_button_6ac97a68ca1fd.btn-icon-solid:hover .btn-icon{background:rgb(211, 50, 52);}.ld_button_6ac97a68ca1fd{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_button_6ac97a68ca1fd:hover{background-color:rgb(211, 50, 52);border-color:rgb(211, 50, 52);color:rgb(255, 255, 255);}.ld_button_6ac97a68ca1fd .btn-gradient-bg-hover{background:-webkit-linear-gradient(to right, rgb(211, 50, 52) 0%, rgb(211, 50, 52) 100%);background:linear-gradient(to right, rgb(211, 50, 52) 0%, rgb(211, 50, 52) 100%);}.ld_button_6ac97a68ca1fd:hover .btn-gradient-border defs stop:first-child{stop-color:rgb(211, 50, 52);}.ld_button_6ac97a68ca1fd:hover .btn-gradient-border defs stop:last-child{stop-color:rgb(211, 50, 52);}<\/style><a href=\"#\" class=\"btn btn-default circle btn-bordered border-thin ld_button_6ac97a68ca1fd vc_custom_1659048869718\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Voir nos ateliers<\/span>\n\t\t\t\n\t\t\t\t<\/span>\n<\/a>\n[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row enable_overlay=&#8221;yes&#8221; responsive_css=&#8221;padding_top_large:150px|padding_bottom_large:150px&#8221; css=&#8221;.vc_custom_1659369062569{background-image: url(https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1315047980.jpg?id=7991) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; overlay_bg=&#8221;rgba(0, 0, 0, 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css=&#8221;.vc_custom_1659966367131{background-image: url(https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1028439546.jpg?id=8409) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; responsive_css=&#8221;padding_left_small:0px&#8221;][vc_single_image image=&#8221;4068&#8243; img_size=&#8221;full&#8221; invisible=&#8221;yes&#8221;][\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-8&#8243; css=&#8221;.vc_custom_1537969561545{padding-top: 40px !important;padding-right: 30px !important;padding-bottom: 40px !important;padding-left: 30px !important;}&#8221; responsive_css=&#8221;padding_right_medium:45px|padding_left_medium:15px&#8221;]<style>@media (min-width: 992px) { .ld_fancy_heading_6ac97a68cb74f h4 {margin-right:35% !important;  }  } .ld_fancy_heading_6ac97a68cb74f .lqd-highlight-inner{height:0.275em;bottom:0px;}@media (min-width: 992px) { .ld_fancy_heading_6ac97a68cb74f h4 {margin-right:35% !important;  }  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_6ac97a68cb74f\">\n\t<h4 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Get your client approach over the phone training now!<\/span><\/h4><\/div><style>.ld_spacer_6ac97a68cd08a{height:40px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6ac97a68cd08a\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_cf7_6ac97a68cd11f input,.ld_cf7_6ac97a68cd11f textarea,.ld_cf7_6ac97a68cd11f .ui-selectmenu-button{font-size:14px;}.ld_cf7_6ac97a68cd11f input[type=\"submit\"], .ld_cf7_6ac97a68cd11f button[type=\"submit\"]{font-size:17px;background:rgb(35, 75, 87);color:rgb(255, 255, 255);border-color:rgb(35, 75, 87);}.ld_cf7_6ac97a68cd11f input:focus, .ld_cf7_6ac97a68cd11f select:focus, .ld_cf7_6ac97a68cd11f textarea:focus, .ld_cf7_6ac97a68cd11f .ui-selectmenu-button:hover{color:rgb(0, 0, 0);}.ld_cf7_6ac97a68cd11f input[type=\"submit\"]:focus,.ld_cf7_6ac97a68cd11f input[type=\"submit\"]:hover, .ld_cf7_6ac97a68cd11f button[type=\"submit\"]:focus, .ld_cf7_6ac97a68cd11f button[type=\"submit\"]:hover{background:rgb(211, 50, 52);}.ld_cf7_6ac97a68cd11f input[type=\"submit\"]:hover, .ld_cf7_6ac97a68cd11f button[type=\"submit\"]:hover{color:rgb(255, 255, 255);border-color:rgb(211, 50, 52);}<\/style><div id=\"ld_cf7_6ac97a68cd11f\" class=\"lqd-contact-form lqd-contact-form-button-circle ld_cf7_6ac97a68cd11f\">\n\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9853-o1\" lang=\"en-CA\" dir=\"ltr\" data-wpcf7-id=\"9853\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9696#wpcf7-f9853-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9853\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_CA\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9853-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<p class=\"col-md-6\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-77\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First and Last Name\" value=\"\" type=\"text\" name=\"text-77\" \/><\/span>\n\t<\/p>\n\t<p class=\"col-md-6\"><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-456\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" 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class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><style>.ld_fancy_heading_6ac97a68d047f h5{font-size:14px;line-height:1.428em;}.ld_fancy_heading_6ac97a68d047f .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6ac97a68d047f\">\n\t<h5 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> <span style=\"line-height: 23px\">Complete your training by registering for one of our advanced workshops.<\/span><\/span><\/h5><\/div><style>.ld_button_6ac97a68d2891.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6ac97a68d2891.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6ac97a68d2891.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6ac97a68d2891 .btn-icon{color:rgb(211, 50, 52);}.ld_button_6ac97a68d2891:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6ac97a68d2891{color:rgb(211, 50, 52);}.ld_button_6ac97a68d2891:hover{color:rgb(67, 196, 208);}.ld_button_6ac97a68d2891:before{background:rgba(211, 50, 52, 0.25);}.ld_button_6ac97a68d2891:after{background:rgb(67, 196, 208);}.ld_button_6ac97a68d2891.btn-bordered{border-color:rgba(211, 50, 52, 0.25);}.ld_button_6ac97a68d2891.btn-bordered:hover{border-color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/workshops\/\" title=\"Workshops\" class=\"btn btn-underlined btn-bordered border-thin ld_button_6ac97a68d2891\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">See our workshops<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row responsive_css=&#8221;padding_top_large:250px|padding_bottom_large:100px&#8221; css=&#8221;.vc_custom_1659560728231{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #234b57 !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row parallax=&#8221;enable_parallax&#8221; enable_overlay=&#8221;yes&#8221; css=&#8221;.vc_custom_1664998601168{padding-top: 300px&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9696","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Client approach over the phone - Tremplin<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tremplin.ca\/en\/client-approach-over-the-phone\/\" \/>\n<meta property=\"og:locale\" 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