{"id":9649,"date":"2022-07-27T18:19:40","date_gmt":"2022-07-27T18:19:40","guid":{"rendered":"https:\/\/tremplin.ca\/nos-formations\/"},"modified":"2023-04-14T15:49:51","modified_gmt":"2023-04-14T15:49:51","slug":"training-courses","status":"publish","type":"page","link":"https:\/\/tremplin.ca\/en\/training-courses\/","title":{"rendered":"Training courses"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row responsive_css=&#8221;padding_top_large:300px|padding_bottom_large:200px&#8221; css=&#8221;.vc_custom_1659377664005{padding-top: 50px !important;padding-bottom: 50px !important;background-image: url(https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/bg-formations.jpg?id=8035) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243; enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; ca_duration=&#8221;1200&#8243; ca_delay=&#8221;120&#8243; ca_init_translate_y=&#8221;100&#8243;]<style>.ld_fancy_heading_6a07267643d3f h1{color:rgb(255, 255, 255);}.ld_fancy_heading_6a07267643d3f .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading text-center ld_fancy_heading_6a07267643d3f\">\n\t<h1 class=\"lqd-highlight-underline lqd-highlight-grow-left\" data-fittext=\"true\" data-fittext-options='{\"compressor\":1,\"maxFontSize\":\"currentFontSize\",\"minFontSize\":\"40px\"}'><span class=\"ld-fh-txt\"> Our training courses<\/span><\/h1><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1659379365108{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #234b57 !important;}&#8221; responsive_css=&#8221;padding_top_large:150px|padding_bottom_large:100px&#8221;][vc_column width=&#8221;2\/3&#8243;]<style>.ld_fancy_heading_6a07267643f9b h3{color:rgb(255, 255, 255);}.ld_fancy_heading_6a07267643f9b .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a07267643f9b\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Introduction<\/span><\/h3><\/div><style>.ld_fancy_heading_6a07267644095 p{color:rgb(255, 255, 255);}.ld_fancy_heading_6a07267644095 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a07267644095\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> <\/p>\n<p style=\"text-align: left\">Thanks to our specialized expertise, our field experience, and the thousands of professionals we have worked with, we have developed a unique method and a coaching program adapted to your business reality that generates unparalleled results. Our intensive training is given in small groups, in person, or online. Dynamic and stimulating, our training courses use concrete examples taken from everyday life and are supported by complete learning workbooks.<\/p>\n<p><\/span><\/p><\/div><style>.ld_spacer_6a072676441c9{height:40px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a072676441c9\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; align=&#8221;text-center&#8221;][\/vc_column][\/vc_row][vc_row responsive_css=&#8221;padding_top_large:150px|padding_bottom_large:100px&#8221;][vc_column width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6a07267644424 .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a07267644424:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a07267644424 .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a07267644424 .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a07267644424:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a07267644424 h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a07267644424 vc_custom_1681487079095\" id=\"ld_icon_box_6a07267644424\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-landmark\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Pillars of the client approach<\/h3>\t<p>Expected results : Increased confidence and success in interactions with your clients<\/p>\n\t<style>.ld_button_6a0726764725b.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a0726764725b.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a0726764725b.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a0726764725b .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a0726764725b:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a0726764725b{color:rgb(211, 50, 52);}.ld_button_6a0726764725b:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/pillars-of-the-customer-approach\/\" title=\"Pillars of the customer approach\" class=\"btn btn-naked ld_button_6a0726764725b\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n<style>.ld_icon_box_6a0726764a321 .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a0726764a321:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a0726764a321 .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a0726764a321 .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a0726764a321:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a0726764a321 h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a0726764a321 vc_custom_1681487104023\" id=\"ld_icon_box_6a0726764a321\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-shopping-cart\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Client approach - retail sales and service<\/h3>\t<p>Specially designed to differentiate you from the competition.<\/p>\n\t<style>.ld_button_6a0726764c3e5.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a0726764c3e5.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a0726764c3e5.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a0726764c3e5 .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a0726764c3e5:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a0726764c3e5{color:rgb(211, 50, 52);}.ld_button_6a0726764c3e5:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/retail\/\" title=\"Retail\" class=\"btn btn-naked ld_button_6a0726764c3e5\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n<style>.ld_icon_box_6a0726764e7ae .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a0726764e7ae:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a0726764e7ae .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a0726764e7ae .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a0726764e7ae:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a0726764e7ae h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a0726764e7ae vc_custom_1681487127185\" id=\"ld_icon_box_6a0726764e7ae\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-headset\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Telephone client approach<\/h3>\t<p><span style=\"font-weight: 400\">Read your interlocutors well, even from a distance<\/span>.<\/p>\n\t<style>.ld_button_6a07267651b03.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a07267651b03.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a07267651b03.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a07267651b03 .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a07267651b03:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a07267651b03{color:rgb(211, 50, 52);}.ld_button_6a07267651b03:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/telephone-customer-approach\/\" title=\"Telephone customer approach\" class=\"btn btn-naked ld_button_6a07267651b03\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6a072676541ce .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a072676541ce:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a072676541ce .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a072676541ce .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a072676541ce:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a072676541ce h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a072676541ce vc_custom_1663274614864\" id=\"ld_icon_box_6a072676541ce\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"far fa-comments\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Effective communications<\/h3>\t<p>Develop trusting relationships and foster commitment.<\/p>\n\t<style>.ld_button_6a0726765686e.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a0726765686e.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a0726765686e.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a0726765686e .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a0726765686e:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a0726765686e{color:rgb(211, 50, 52);}.ld_button_6a0726765686e:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/effective-communications\/\" title=\"Effective communications\" class=\"btn btn-naked ld_button_6a0726765686e\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n<style>.ld_icon_box_6a072676595f6 .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a072676595f6:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a072676595f6 .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a072676595f6 .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a072676595f6:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a072676595f6 h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a072676595f6 vc_custom_1663274643849\" id=\"ld_icon_box_6a072676595f6\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-users\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Inspiring manager and powerful coach<\/h3>\t<p>Coach with strategy, tact and impact to move your team forward.<\/p>\n\t<style>.ld_button_6a0726765b7fe.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a0726765b7fe.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a0726765b7fe.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a0726765b7fe .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a0726765b7fe:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a0726765b7fe{color:rgb(211, 50, 52);}.ld_button_6a0726765b7fe:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/inspiring-manager\/\" title=\"Inspiring manager\" class=\"btn btn-naked ld_button_6a0726765b7fe\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; responsive_css=&#8221;padding_top_large:150px|padding_bottom_large:100px&#8221;][vc_column width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6a0726765deaa .iconbox-icon-container{color:rgb(255, 0, 0);background:rgb(255, 255, 255);border-color:rgb(255, 0, 0);border-radius:px;}.ld_icon_box_6a0726765deaa:hover .iconbox-icon-container{color:rgb(0, 241, 255);border-color:rgb(0, 252, 255);}.ld_icon_box_6a0726765deaa .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a0726765deaa .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a0726765deaa:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a0726765deaa h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a0726765deaa vc_custom_1659726078400\" id=\"ld_icon_box_6a0726765deaa\"  data-plugin-options='{\"color\":\"rgb(255, 0, 0)\",\"hoverColor\":\"rgb(0, 241, 255)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-landmark\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Piliers de l'approche client<\/h3>\t<p>Pierre angulaire de nos formations pour ma\u00eetriser les outils essentiels d\u2019une approche client r\u00e9ussie.<\/p>\n\t<style>.ld_button_6a0726765ffa2.btn-icon-solid .btn-icon{background:rgb(245, 11, 11);}.ld_button_6a0726765ffa2.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(245, 11, 11);}.ld_button_6a0726765ffa2.btn-icon-solid:hover .btn-icon{background:rgb(0, 255, 71);}.ld_button_6a0726765ffa2{color:rgb(245, 11, 11);}.ld_button_6a0726765ffa2:hover{color:rgb(0, 255, 71);}<\/style><a href=\"https:\/\/tremplin.ca\/piliers-de-lapproche-client\/\" title=\"Piliers de l\u2019approche client\" class=\"btn btn-naked ld_button_6a0726765ffa2\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">En savoir plus<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n[\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; parallax_image=&#8221;1749&#8243; parallax_speed_bg=&#8221;1.25&#8243; css=&#8221;.vc_custom_1659380172919{padding-top: 50px !important;padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;z-index-2&#8243; responsive_css=&#8221;padding_top_large:100px|padding_bottom_large:100px&#8221;][vc_column enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; 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SVG Version: 6.00 Build 0)  -->\r\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11.dtd\">\r\n<svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\r\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\r\n<polygon fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"32,47 63,47 63,5 1,5 1,47 18,47 18,59 \"\/>\r\n<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-linejoin=\"bevel\" stroke-miterlimit=\"10\" points=\"23,26 30,33 \r\n\t43,20 \"\/>\r\n<\/svg>\r\n<\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_fancy_heading_6a0726772701e h3{color:rgb(35, 75, 87);}.ld_fancy_heading_6a0726772701e h3 {margin-top:0px !important; margin-bottom:0px !important;  } .ld_fancy_heading_6a0726772701e .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_6a0726772701e h3 {margin-top:0px !important; margin-bottom:0px !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a0726772701e\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" data-fittext=\"true\" data-fittext-options='{\"compressor\":0.6,\"maxFontSize\":\"currentFontSize\",\"minFontSize\":\"\"}' data-split-text=\"true\" data-custom-animations=\"true\" data-ca-options='{\"triggerHandler\":\"inview\",\"animationTarget\":\".lqd-lines .split-inner\",\"duration\":700,\"delay\":100,\"easing\":\"easeOutQuint\",\"direction\":\"forward\",\"initValues\":{\"scale\":1},\"animations\":{\"scale\":1}}' data-split-options='{\"type\":\"lines\"}'><span class=\"ld-fh-txt\"> Consulting professionals <\/span><\/h3><\/div><style>.ld_spacer_6a07267729bbc{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a07267729bbc\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_fancy_heading_6a07267729d0a .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a07267729d0a\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Whether they are accountants, engineers, financial planners or lawyers, all these professionals work in an environment where trust is the cornerstone of a long-term, even lifelong relationship. We equip professionals in their ability to adapt to all their clients and to talk to them about sensitive issues such as debt, security and succession. All this at the heart of a relationship where family members or team members have the power to act as decision-makers or influencers.<\/span><\/p><\/div><style>.ld_spacer_6a0726772c51b{height:15px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a0726772c51b\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_6a0726772c642\" class=\"liquid-img-group-container ld_images_group_container_6a0726772c642\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_6a0726772c7e0\" class=\"liquid-img-group-single ld_images_group_element_6a0726772c7e0\" data-shadow-style=\"3\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateX\":60}' data-parallax-to='{\"translateX\":0}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img loading=\"lazy\" decoding=\"async\" width=\"1256\" height=\"834\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1256 834&#039;%2F&gt;\" class=\"attachment-full size-full ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1256px) 100vw, 1256px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-842865000.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-842865000.jpg 1256w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-842865000-300x199.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-842865000-1024x680.jpg 1024w\" data-aspect=\"1.5059952038369\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; parallax_image=&#8221;1749&#8243; parallax_speed_bg=&#8221;1.25&#8243; css=&#8221;.vc_custom_1659377928499{padding-top: 50px !important;padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;z-index-2&#8243; responsive_css=&#8221;padding_top_large:100px|padding_bottom_large:100px&#8221;][vc_column enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; enable_responsive_options=&#8221;yes&#8221; offset=&#8221;vc_col-lg-6&#8243; css=&#8221;.vc_custom_1545116567023{margin-right: -12px !important;}&#8221; ca_init_translate_y=&#8221;52&#8243; ca_duration=&#8221;1200&#8243; ca_delay=&#8221;150&#8243;]<style>.ld_icon_box_6a0726775aa0b .iconbox-icon-container{color:rgb(255, 255, 255);width:60px !important;height:60px !important;border-radius:px;}.ld_icon_box_6a0726775aa0b h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox text-left iconbox-icon-shadow iconbox-circle iconbox-sm ld_icon_box_6a0726775aa0b\" id=\"ld_icon_box_6a0726775aa0b\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true,\"color\":\"rgb(255, 255, 255)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><?xml version=\"1.0\" encoding=\"utf-8\"?>\r\n<!-- Generator: Adobe Illustrator 16.0.0, SVG Export Plug-In . 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Today&#8217;s clients are very demanding and their level of patience is diminishing. It is therefore necessary to know how to quickly adapt one&#8217;s language level and demonstrate one&#8217;s competence. We work to identify and target the key points of an effective intervention, in order to increase and maintain an indisputable asset of each company: its clients.<\/span><\/p><\/div><style>.ld_spacer_6a0726777a187{height:15px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a0726777a187\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_6a0726777a2ae\" class=\"liquid-img-group-container ld_images_group_container_6a0726777a2ae\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_6a0726777a437\" class=\"liquid-img-group-single ld_images_group_element_6a0726777a437\" data-shadow-style=\"3\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateX\":60}' data-parallax-to='{\"translateX\":0}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"837\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1254 837&#039;%2F&gt;\" class=\"attachment-full size-full ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1269127459.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1269127459.jpg 1254w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1269127459-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1269127459-1024x683.jpg 1024w\" data-aspect=\"1.4982078853047\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; parallax_image=&#8221;1749&#8243; parallax_speed_bg=&#8221;1.25&#8243; css=&#8221;.vc_custom_1659377928499{padding-top: 50px !important;padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;z-index-2&#8243; responsive_css=&#8221;padding_top_large:100px|padding_bottom_large:100px&#8221;][vc_column enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; enable_responsive_options=&#8221;yes&#8221; offset=&#8221;vc_col-lg-6&#8243; css=&#8221;.vc_custom_1545116567023{margin-right: -12px !important;}&#8221; ca_init_translate_y=&#8221;52&#8243; ca_duration=&#8221;1200&#8243; ca_delay=&#8221;150&#8243;]<style>.ld_icon_box_6a072677a7e95 .iconbox-icon-container{color:rgb(255, 255, 255);width:60px !important;height:60px !important;border-radius:px;}.ld_icon_box_6a072677a7e95 h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox text-left iconbox-icon-shadow iconbox-circle iconbox-sm ld_icon_box_6a072677a7e95\" id=\"ld_icon_box_6a072677a7e95\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true,\"color\":\"rgb(255, 255, 255)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><?xml version=\"1.0\" encoding=\"utf-8\"?>\r\n<!-- Generator: Adobe Illustrator 16.0.0, SVG Export Plug-In . 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In order to stand out from robots and transactional sites, the people on the floor are increasingly called upon to play an advisory role. Rather than simply completing a transaction and validating the clients satisfaction at the end of the visit, we make sure to teach the golden rules of communication and effective advice throughout the purchasing process. For every client that walks through the door, it&#8217;s not the product or service you sell that&#8217;s most important, it&#8217;s how you sell it that will make all the difference in the client experience.<\/span><\/p><\/div><style>.ld_spacer_6a072677c8330{height:15px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a072677c8330\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_6a072677c84eb\" class=\"liquid-img-group-container ld_images_group_container_6a072677c84eb\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_6a072677c86f4\" class=\"liquid-img-group-single ld_images_group_element_6a072677c86f4\" data-shadow-style=\"3\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateX\":60}' data-parallax-to='{\"translateX\":0}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img loading=\"lazy\" decoding=\"async\" width=\"1211\" height=\"865\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1211 865&#039;%2F&gt;\" class=\"attachment-full size-full ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1211px) 100vw, 1211px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-597267730.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-597267730.jpg 1211w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-597267730-300x214.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-597267730-1024x731.jpg 1024w\" data-aspect=\"1.4\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; parallax_image=&#8221;1749&#8243; parallax_speed_bg=&#8221;1.25&#8243; css=&#8221;.vc_custom_1659377928499{padding-top: 50px !important;padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;z-index-2&#8243; responsive_css=&#8221;padding_top_large:100px|padding_bottom_large:100px&#8221;][vc_column enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; enable_responsive_options=&#8221;yes&#8221; offset=&#8221;vc_col-lg-6&#8243; css=&#8221;.vc_custom_1545116567023{margin-right: -12px !important;}&#8221; ca_init_translate_y=&#8221;52&#8243; ca_duration=&#8221;1200&#8243; ca_delay=&#8221;150&#8243;]<style>.ld_icon_box_6a072678060ca .iconbox-icon-container{color:rgb(255, 255, 255);width:60px !important;height:60px !important;border-radius:px;}.ld_icon_box_6a072678060ca h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox text-left iconbox-icon-shadow iconbox-circle iconbox-sm ld_icon_box_6a072678060ca\" id=\"ld_icon_box_6a072678060ca\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true,\"color\":\"rgb(255, 255, 255)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><?xml version=\"1.0\" encoding=\"utf-8\"?>\r\n<!-- Generator: Adobe Illustrator 16.0.0, SVG Export Plug-In . SVG Version: 6.00 Build 0)  -->\r\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11.dtd\">\r\n<svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\r\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\r\n<g>\r\n\t<polygon fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"32,1 26,1 26,10 20,12 14,6 6,14 12,20 \r\n\t\t10,26 1,26 1,38 10,38 12,44 6,50 14,58 20,52 26,54 26,63 32,63 38,63 38,54 44,52 50,58 58,50 52,44 54,38 63,38 63,26 54,26 \r\n\t\t52,20 58,14 50,6 44,12 38,10 38,1 \t\"\/>\r\n\t<circle fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" cx=\"32\" cy=\"32\" r=\"6\"\/>\r\n<\/g>\r\n<\/svg>\r\n<\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_fancy_heading_6a07267824128 h3{color:rgb(35, 75, 87);}.ld_fancy_heading_6a07267824128 h3 {margin-top:0px !important; margin-bottom:0px !important;  } .ld_fancy_heading_6a07267824128 .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_6a07267824128 h3 {margin-top:0px !important; margin-bottom:0px !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a07267824128\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" data-fittext=\"true\" data-fittext-options='{\"compressor\":0.6,\"maxFontSize\":\"currentFontSize\",\"minFontSize\":\"\"}' data-split-text=\"true\" data-custom-animations=\"true\" data-ca-options='{\"triggerHandler\":\"inview\",\"animationTarget\":\".lqd-lines .split-inner\",\"duration\":700,\"delay\":100,\"easing\":\"easeOutQuint\",\"direction\":\"forward\",\"initValues\":{\"scale\":1},\"animations\":{\"scale\":1}}' data-split-options='{\"type\":\"lines\"}'><span class=\"ld-fh-txt\"> Team Managers<\/span><\/h3><\/div><style>.ld_spacer_6a07267826997{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a07267826997\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_fancy_heading_6a07267826b0b .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a07267826b0b\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Anyone who manages a team or coaches individuals knows that there is a fine line between using words that motivate and those that we regret having said. Our toolbox is designed for managers who care about people without neglecting the performance of the organization. Knowing how to be strategic, impactful and inspiring can be learned and developed.<\/span><\/p><\/div><style>.ld_spacer_6a07267828da1{height:15px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a07267828da1\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_6a07267828e9f\" class=\"liquid-img-group-container ld_images_group_container_6a07267828e9f\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_6a07267829052\" class=\"liquid-img-group-single ld_images_group_element_6a07267829052\" data-shadow-style=\"3\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateX\":60}' data-parallax-to='{\"translateX\":0}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img loading=\"lazy\" decoding=\"async\" width=\"1336\" height=\"784\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1336 784&#039;%2F&gt;\" class=\"attachment-full size-full ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1336px) 100vw, 1336px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1347652268.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1347652268.jpg 1336w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1347652268-300x176.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1347652268-1024x601.jpg 1024w\" data-aspect=\"1.7040816326531\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row enable_row_dividers=&#8221;yes&#8221; responsive_css=&#8221;padding_top_large:250px|padding_bottom_large:150px&#8221; css=&#8221;.vc_custom_1659380126891{padding-top: 50px !important;padding-bottom: 50px !important;background-image: url(https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/bg-ateliers.jpg?id=8062) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; row_svg_divider=&#8221;top_shape_type:3|top_shape_color:%23ffffff|top_shape_height:102&#8243;][vc_column width=&#8221;2\/3&#8243;]<style>.ld_fancy_heading_6a072678567e8 h2{color:rgb(255, 255, 255);}.ld_fancy_heading_6a072678567e8 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a072678567e8\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Complete your training by registering for one of our advanced workshops.<\/span><\/h2><\/div><style>.ld_spacer_6a07267857ea5{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a07267857ea5\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_button_6a0726785804d.btn-icon-solid .btn-icon{background:rgb(35, 75, 87);}.ld_button_6a0726785804d.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(35, 75, 87);}.ld_button_6a0726785804d.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a0726785804d{background-color:rgb(35, 75, 87);border-color:rgb(35, 75, 87);color:rgb(255, 255, 255);}.ld_button_6a0726785804d:hover{background-color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);color:rgb(255, 255, 255);}.ld_button_6a0726785804d .btn-gradient-bg-hover{background:-webkit-linear-gradient(to right, rgb(67, 196, 208) 0%, rgb(67, 196, 208) 100%);background:linear-gradient(to right, rgb(67, 196, 208) 0%, rgb(67, 196, 208) 100%);}.ld_button_6a0726785804d .btn-gradient-border defs stop:first-child{stop-color:rgb(35, 75, 87);}.ld_button_6a0726785804d .btn-gradient-border defs stop:last-child{stop-color:rgb(35, 75, 87);}.ld_button_6a0726785804d:hover .btn-gradient-border defs stop:first-child{stop-color:rgb(67, 196, 208);}.ld_button_6a0726785804d:hover .btn-gradient-border defs stop:last-child{stop-color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/our-workshops\/\" title=\"Our workshops\" class=\"btn btn-solid circle btn-bordered border-thin ld_button_6a0726785804d\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">See our workshops<\/span>\n\t\t\t\n\t\t\t\t<\/span>\n<\/a>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1659379249452{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column]<style>.ld_tabs_6a072679bdedb .tabs-nav > li.active > a, .ld_tabs_6a072679bdedb .tabs-nav > li:hover > a{color:rgb(67, 196, 208);}.ld_tabs_6a072679bdedb .tabs-nav a:after{background-color:rgb(35, 75, 87);}<\/style><div class=\"tabs tabs tabs-nav-side tabs-nav-shadowed ld_tabs_6a072679bdedb\" >\n\t<ul class=\"nav tabs-nav\" role=\"tablist\"><li role=\"presentation\" class=\"h5 active\"><a href=\"#1533200317764-ac74f373-16fdf895-ec1b\" aria-expanded=\"false\" aria-controls=\"1533200317764-ac74f373-16fdf895-ec1b\" role=\"tab\" data-toggle=\"tab\">Vente<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1540892380633-ac11e805-d3a4f895-ec1b\" aria-expanded=\"false\" aria-controls=\"ld-1540892380633-ac11e805-d3a4f895-ec1b\" role=\"tab\" data-toggle=\"tab\">Techniques<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1540892380298-e81a8c40-36e8f895-ec1b\" aria-expanded=\"false\" aria-controls=\"ld-1540892380298-e81a8c40-36e8f895-ec1b\" role=\"tab\" data-toggle=\"tab\">Services conseils<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1540892379898-28ba5c67-8a03f895-ec1b\" aria-expanded=\"false\" aria-controls=\"ld-1540892379898-28ba5c67-8a03f895-ec1b\" role=\"tab\" data-toggle=\"tab\">Services client<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1540892379165-54c04bb2-500ef895-ec1b\" aria-expanded=\"false\" aria-controls=\"ld-1540892379165-54c04bb2-500ef895-ec1b\" role=\"tab\" data-toggle=\"tab\">Vente et services au d\u00e9tail<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1659038744794-674bb88c-1caa\" aria-expanded=\"false\" aria-controls=\"ld-1659038744794-674bb88c-1caa\" role=\"tab\" data-toggle=\"tab\">Gestionnaires<\/a><\/li><\/ul>\t<div class=\"tabs-content\"><div id=\"1533200317764-ac74f373-16fdf895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade active in\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a0726785a6b7 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a0726785a6b7\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Professionnels de la vente<\/span><\/h2><\/div><style>.ld_spacer_6a0726785d012{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a0726785d012\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a0726785d15e.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a0726785d15e\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a0726785d15e\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1540\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2560 1540&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1365566339-scaled.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1365566339-scaled.jpg 2560w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1365566339-300x180.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1365566339-1024x616.jpg 1024w\" data-aspect=\"1.6623376623377\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">La vente n\u2019est pas une finalit\u00e9 en soi mais plut\u00f4t un processus. Sans n\u00e9gliger l\u2019objectif, soit la conclusion d\u2019une vente ou la signature d\u2019une entente, nous venons camper la logique d\u2019un accompagnement professionnel. Cela a pour cons\u00e9quence d\u2019\u00e9lever le niveau de ma\u00eetrise et de confort de chaque professionnel dans son r\u00f4le d\u2019influenceur aupr\u00e8s de son client.<\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a07267893327{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a07267893327\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1540892380633-ac11e805-d3a4f895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a0726789361a .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a0726789361a\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Professionnels techniques<\/span><\/h2><\/div><style>.ld_spacer_6a0726789b0fd{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a0726789b0fd\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a0726789b33a.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a0726789b33a\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a0726789b33a\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"836\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1254 836&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1358082652-1.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1358082652-1.jpg 1254w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1358082652-1-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1358082652-1-1024x683.jpg 1024w\" data-aspect=\"1.5\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">Peu de professionnels techniques acceptent leur r\u00f4le en d\u00e9veloppement des affaires. Pourtant ils doivent tous, \u00e0 moment ou l&#8217;autre dans le cadre de leur travail, savoir trouver les bons mots afin de diriger leurs interlocuteurs dans la bonne direction donc vers la meilleure solution\u2026c\u2019est de la vente! Notre d\u00e9marche respectueuse, logique et m\u00e9thodique saura mener vos professionnels techniques dans une nouvelle zone de confort face \u00e0 leur r\u00f4le de conseiller.<\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a072678d206f{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a072678d206f\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1540892380298-e81a8c40-36e8f895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a072678d2352 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a072678d2352\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Professionnels en services conseils <\/span><\/h2><\/div><style>.ld_spacer_6a072678d45a7{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a072678d45a7\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a072678d46f5.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a072678d46f5\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a072678d46f5\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2169\" height=\"1381\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2169 1381&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2169px) 100vw, 2169px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1354221201.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1354221201.jpg 2169w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1354221201-300x191.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1354221201-1024x652.jpg 1024w\" data-aspect=\"1.5706010137581\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">Qu\u2019il s\u2019agisse de comptables, d&#8217;ing\u00e9nieurs, de planificateurs financier ou d&#8217;avocats, tous ces professionnels travaillent au sein d&#8217;un environnement o\u00f9 le lien de confiance est la pierre angulaire d\u2019une relation \u00e0 long terme, voire \u00e0 vie. Nous outillons les professionnels dans leur capacit\u00e9 \u00e0 s\u2019adapter \u00e0 tous leurs clients et \u00e0 les entretenir \u00e0 propos de sujets aussi sensibles que la dette, la s\u00e9curit\u00e9 des gens, la succession. Tout cela au coeur m\u00eame d&#8217;une relation o\u00f9 les membres d&#8217;une famille ou d\u2019une \u00e9quipe ont le pouvoir d&#8217;agir \u00e0 titre de d\u00e9cideurs ou d\u2019influenceurs. <\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a0726791343c{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a0726791343c\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1540892379898-28ba5c67-8a03f895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a0726791374f .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a0726791374f\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Service \u00e0 la client\u00e8le<\/span><\/h2><\/div><style>.ld_spacer_6a0726791652d{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a0726791652d\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a0726791665a.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a0726791665a\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a0726791665a\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2120\" height=\"1414\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2120 1414&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2120px) 100vw, 2120px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1369541550.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1369541550.jpg 2120w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1369541550-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1369541550-1024x683.jpg 1024w\" data-aspect=\"1.4992927864215\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">La personne ayant contactl avec le client joue un r\u00f4le primordial au sein des organisations. Aujourd\u2019hui, la client\u00e8le se veut tr\u00e8s exigeante et son niveau de patience est amoindri. Il faut donc savoir adapter rapidement son niveau de langage et faire preuve de sa comp\u00e9tence. Nous oeuvrons donc \u00e0 identifier et viser les points cl\u00e9s d\u2019une intervention efficace, dans le but d&#8217;accro\u00eetre et maintenir un atout indiscutable de chaque entreprise : sa client\u00e8le.<\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a07267949663{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a07267949663\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1540892379165-54c04bb2-500ef895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a0726794994a .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a0726794994a\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Ventes et services au d\u00e9tail<\/span><\/h2><\/div><style>.ld_spacer_6a0726794b9c8{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a0726794b9c8\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a0726794bb7c.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a0726794bb7c\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a0726794bb7c\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2560 1707&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1352833148-scaled.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1352833148-scaled.jpg 2560w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1352833148-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1352833148-1024x683.jpg 1024w\" data-aspect=\"1.4997070884593\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">Le domaine de commerce de d\u00e9tail est en pleine transformation. Afin de se d\u00e9marquer d\u2019un robot et des sites transactionnels, les personnes qui occupent le plancher sont appel\u00e9es de plus en plus \u00e0 jouer un r\u00f4le conseil. Plut\u00f4t que de se limiter \u00e0 proc\u00e9der \u00e0 une transaction et valider la satisfaction du client en fin de visite, nous nous assurons d&#8217;enseigner les r\u00e8gles d\u2019or de la communication et d\u2019une d\u00e9marche-conseil efficace, et ce, tout au long du processus d\u2019achat. Pour chaque client qui franchit la porte, ce n&#8217;est pas le produit ou service que vous vendez qui est le plus important, c\u2019est la fa\u00e7on dont vous le vendez qui fera toute la diff\u00e9rence de l\u2019exp\u00e9rience client.<\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a07267986bd2{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a07267986bd2\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1659038744794-674bb88c-1caa\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a07267986e74 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a07267986e74\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Gestionnaires d&#8217;\u00e9quipes<\/span><\/h2><\/div><style>.ld_spacer_6a0726798995a{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a0726798995a\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a07267989b0f.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a07267989b0f\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a07267989b0f\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2560 1707&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1356571167-scaled.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1356571167-scaled.jpg 2560w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1356571167-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1356571167-1024x683.jpg 1024w\" data-aspect=\"1.4997070884593\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">Tous ceux qui ont \u00e0 g\u00e9rer une \u00e9quipe et \u00e0 coacher des individus savent \u00e0 quelle point la ligne est mince entre l&#8217;usage de mots qui motivent et de ceux que l\u2019on regrette d&#8217;avoir prononc\u00e9s. Notre coffre \u00e0 outils est con\u00e7u pour les gestionnaires qui ont l\u2019humain \u00e0 coeur sans pour autant n\u00e9gliger la performance de l\u2019organisation. 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