{"id":9649,"date":"2022-07-27T18:19:40","date_gmt":"2022-07-27T18:19:40","guid":{"rendered":"https:\/\/tremplin.ca\/nos-formations\/"},"modified":"2023-04-14T15:49:51","modified_gmt":"2023-04-14T15:49:51","slug":"training-courses","status":"publish","type":"page","link":"https:\/\/tremplin.ca\/en\/training-courses\/","title":{"rendered":"Training courses"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row responsive_css=&#8221;padding_top_large:300px|padding_bottom_large:200px&#8221; css=&#8221;.vc_custom_1659377664005{padding-top: 50px !important;padding-bottom: 50px !important;background-image: url(https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/bg-formations.jpg?id=8035) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243; enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; ca_duration=&#8221;1200&#8243; ca_delay=&#8221;120&#8243; ca_init_translate_y=&#8221;100&#8243;]<style>.ld_fancy_heading_6a7c5542734f2 h1{color:rgb(255, 255, 255);}.ld_fancy_heading_6a7c5542734f2 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading text-center ld_fancy_heading_6a7c5542734f2\">\n\t<h1 class=\"lqd-highlight-underline lqd-highlight-grow-left\" data-fittext=\"true\" data-fittext-options='{\"compressor\":1,\"maxFontSize\":\"currentFontSize\",\"minFontSize\":\"40px\"}'><span class=\"ld-fh-txt\"> Our training courses<\/span><\/h1><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1659379365108{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #234b57 !important;}&#8221; responsive_css=&#8221;padding_top_large:150px|padding_bottom_large:100px&#8221;][vc_column width=&#8221;2\/3&#8243;]<style>.ld_fancy_heading_6a7c554273859 h3{color:rgb(255, 255, 255);}.ld_fancy_heading_6a7c554273859 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c554273859\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Introduction<\/span><\/h3><\/div><style>.ld_fancy_heading_6a7c5542739bd p{color:rgb(255, 255, 255);}.ld_fancy_heading_6a7c5542739bd .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c5542739bd\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> <\/p>\n<p style=\"text-align: left\">Thanks to our specialized expertise, our field experience, and the thousands of professionals we have worked with, we have developed a unique method and a coaching program adapted to your business reality that generates unparalleled results. Our intensive training is given in small groups, in person, or online. Dynamic and stimulating, our training courses use concrete examples taken from everyday life and are supported by complete learning workbooks.<\/p>\n<p><\/span><\/p><\/div><style>.ld_spacer_6a7c554273b0b{height:40px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c554273b0b\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243; align=&#8221;text-center&#8221;][\/vc_column][\/vc_row][vc_row responsive_css=&#8221;padding_top_large:150px|padding_bottom_large:100px&#8221;][vc_column width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6a7c554273ca7 .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a7c554273ca7:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a7c554273ca7 .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c554273ca7 .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a7c554273ca7:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c554273ca7 h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a7c554273ca7 vc_custom_1681487079095\" id=\"ld_icon_box_6a7c554273ca7\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-landmark\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Pillars of the client approach<\/h3>\t<p>Expected results : Increased confidence and success in interactions with your clients<\/p>\n\t<style>.ld_button_6a7c5542762ad.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a7c5542762ad.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a7c5542762ad.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a7c5542762ad .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a7c5542762ad:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a7c5542762ad{color:rgb(211, 50, 52);}.ld_button_6a7c5542762ad:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/pillars-of-the-customer-approach\/\" title=\"Pillars of the customer approach\" class=\"btn btn-naked ld_button_6a7c5542762ad\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n<style>.ld_icon_box_6a7c5542793df .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a7c5542793df:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a7c5542793df .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c5542793df .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a7c5542793df:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c5542793df h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a7c5542793df vc_custom_1681487104023\" id=\"ld_icon_box_6a7c5542793df\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-shopping-cart\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Client approach - retail sales and service<\/h3>\t<p>Specially designed to differentiate you from the competition.<\/p>\n\t<style>.ld_button_6a7c55427b5fe.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a7c55427b5fe.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a7c55427b5fe.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a7c55427b5fe .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a7c55427b5fe:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a7c55427b5fe{color:rgb(211, 50, 52);}.ld_button_6a7c55427b5fe:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/retail\/\" title=\"Retail\" class=\"btn btn-naked ld_button_6a7c55427b5fe\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n<style>.ld_icon_box_6a7c55427db89 .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a7c55427db89:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a7c55427db89 .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c55427db89 .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a7c55427db89:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c55427db89 h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a7c55427db89 vc_custom_1681487127185\" id=\"ld_icon_box_6a7c55427db89\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-headset\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Telephone client approach<\/h3>\t<p><span style=\"font-weight: 400\">Read your interlocutors well, even from a distance<\/span>.<\/p>\n\t<style>.ld_button_6a7c55427fb17.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a7c55427fb17.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a7c55427fb17.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a7c55427fb17 .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a7c55427fb17:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a7c55427fb17{color:rgb(211, 50, 52);}.ld_button_6a7c55427fb17:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/telephone-customer-approach\/\" title=\"Telephone customer approach\" class=\"btn btn-naked ld_button_6a7c55427fb17\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6a7c55428162b .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a7c55428162b:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a7c55428162b .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c55428162b .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a7c55428162b:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c55428162b h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a7c55428162b vc_custom_1663274614864\" id=\"ld_icon_box_6a7c55428162b\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"far fa-comments\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Effective communications<\/h3>\t<p>Develop trusting relationships and foster commitment.<\/p>\n\t<style>.ld_button_6a7c554283963.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a7c554283963.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a7c554283963.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a7c554283963 .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a7c554283963:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a7c554283963{color:rgb(211, 50, 52);}.ld_button_6a7c554283963:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/effective-communications\/\" title=\"Effective communications\" class=\"btn btn-naked ld_button_6a7c554283963\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n<style>.ld_icon_box_6a7c554285bbd .iconbox-icon-container{color:rgb(211, 50, 52);background:rgb(255, 255, 255);border-color:rgb(211, 50, 52);border-radius:px;}.ld_icon_box_6a7c554285bbd:hover .iconbox-icon-container{color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);}.ld_icon_box_6a7c554285bbd .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c554285bbd .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a7c554285bbd:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c554285bbd h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a7c554285bbd vc_custom_1663274643849\" id=\"ld_icon_box_6a7c554285bbd\"  data-plugin-options='{\"color\":\"rgb(211, 50, 52)\",\"hoverColor\":\"rgb(67, 196, 208)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-users\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Inspiring manager and powerful coach<\/h3>\t<p>Coach with strategy, tact and impact to move your team forward.<\/p>\n\t<style>.ld_button_6a7c554287eba.btn-icon-solid .btn-icon{background:rgb(211, 50, 52);}.ld_button_6a7c554287eba.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(211, 50, 52);}.ld_button_6a7c554287eba.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a7c554287eba .btn-icon{font-size:16px;margin-left:5px !important;}.ld_button_6a7c554287eba:hover .btn-icon{color:rgb(67, 196, 208);}.ld_button_6a7c554287eba{color:rgb(211, 50, 52);}.ld_button_6a7c554287eba:hover{color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/inspiring-manager\/\" title=\"Inspiring manager\" class=\"btn btn-naked ld_button_6a7c554287eba\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">Read more<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; responsive_css=&#8221;padding_top_large:150px|padding_bottom_large:100px&#8221;][vc_column width=&#8221;1\/2&#8243;]<style>.ld_icon_box_6a7c55428a61a .iconbox-icon-container{color:rgb(255, 0, 0);background:rgb(255, 255, 255);border-color:rgb(255, 0, 0);border-radius:px;}.ld_icon_box_6a7c55428a61a:hover .iconbox-icon-container{color:rgb(0, 241, 255);border-color:rgb(0, 252, 255);}.ld_icon_box_6a7c55428a61a .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c55428a61a .iconbox-icon-container .iconbox-icon-hover-bg{background:rgb(255, 255, 255);}.ld_icon_box_6a7c55428a61a:hover .iconbox-icon-container:before{border-color:rgb(255, 255, 255);}.ld_icon_box_6a7c55428a61a h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox iconbox-side iconbox-circle iconbox-sm iconbox-heading-sm ld_icon_box_6a7c55428a61a vc_custom_1659726078400\" id=\"ld_icon_box_6a7c55428a61a\"  data-plugin-options='{\"color\":\"rgb(255, 0, 0)\",\"hoverColor\":\"rgb(0, 241, 255)\"}' data-shape-border=\"1\" >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><span class=\"iconbox-icon-hover-bg\"><\/span><i class=\"fas fa-landmark\"><\/i><\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t<div class=\"contents\">\t\n\t<h3 class=\"font-weight-semibold\" >Piliers de l'approche client<\/h3>\t<p>Pierre angulaire de nos formations pour ma\u00eetriser les outils essentiels d\u2019une approche client r\u00e9ussie.<\/p>\n\t<style>.ld_button_6a7c55428c09e.btn-icon-solid .btn-icon{background:rgb(245, 11, 11);}.ld_button_6a7c55428c09e.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(245, 11, 11);}.ld_button_6a7c55428c09e.btn-icon-solid:hover .btn-icon{background:rgb(0, 255, 71);}.ld_button_6a7c55428c09e{color:rgb(245, 11, 11);}.ld_button_6a7c55428c09e:hover{color:rgb(0, 255, 71);}<\/style><a href=\"https:\/\/tremplin.ca\/piliers-de-lapproche-client\/\" title=\"Piliers de l\u2019approche client\" class=\"btn btn-naked ld_button_6a7c55428c09e\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">En savoir plus<\/span>\n\t\t\t\n\t<span class=\"btn-icon\"><i class=\"fas fa-long-arrow-alt-right\"><\/i><\/span>\t\t\t<\/span>\n<\/a>\n\t\n\t<\/div>\t\n\t\n<\/div>\n[\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; parallax_image=&#8221;1749&#8243; parallax_speed_bg=&#8221;1.25&#8243; css=&#8221;.vc_custom_1659380172919{padding-top: 50px !important;padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;z-index-2&#8243; responsive_css=&#8221;padding_top_large:100px|padding_bottom_large:100px&#8221;][vc_column enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; 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SVG Version: 6.00 Build 0)  -->\r\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11.dtd\">\r\n<svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\r\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\r\n<polygon fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"32,47 63,47 63,5 1,5 1,47 18,47 18,59 \"\/>\r\n<polyline fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-linejoin=\"bevel\" stroke-miterlimit=\"10\" points=\"23,26 30,33 \r\n\t43,20 \"\/>\r\n<\/svg>\r\n<\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_fancy_heading_6a7c5543996d1 h3{color:rgb(35, 75, 87);}.ld_fancy_heading_6a7c5543996d1 h3 {margin-top:0px !important; margin-bottom:0px !important;  } .ld_fancy_heading_6a7c5543996d1 .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_6a7c5543996d1 h3 {margin-top:0px !important; margin-bottom:0px !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c5543996d1\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" data-fittext=\"true\" data-fittext-options='{\"compressor\":0.6,\"maxFontSize\":\"currentFontSize\",\"minFontSize\":\"\"}' data-split-text=\"true\" data-custom-animations=\"true\" data-ca-options='{\"triggerHandler\":\"inview\",\"animationTarget\":\".lqd-lines .split-inner\",\"duration\":700,\"delay\":100,\"easing\":\"easeOutQuint\",\"direction\":\"forward\",\"initValues\":{\"scale\":1},\"animations\":{\"scale\":1}}' data-split-options='{\"type\":\"lines\"}'><span class=\"ld-fh-txt\"> Consulting professionals <\/span><\/h3><\/div><style>.ld_spacer_6a7c55439bef6{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c55439bef6\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_fancy_heading_6a7c55439c089 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c55439c089\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Whether they are accountants, engineers, financial planners or lawyers, all these professionals work in an environment where trust is the cornerstone of a long-term, even lifelong relationship. We equip professionals in their ability to adapt to all their clients and to talk to them about sensitive issues such as debt, security and succession. All this at the heart of a relationship where family members or team members have the power to act as decision-makers or influencers.<\/span><\/p><\/div><style>.ld_spacer_6a7c55439e76d{height:15px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c55439e76d\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_6a7c55439e8ea\" class=\"liquid-img-group-container ld_images_group_container_6a7c55439e8ea\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_6a7c55439eaf9\" class=\"liquid-img-group-single ld_images_group_element_6a7c55439eaf9\" data-shadow-style=\"3\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateX\":60}' data-parallax-to='{\"translateX\":0}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img loading=\"lazy\" decoding=\"async\" width=\"1256\" height=\"834\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1256 834&#039;%2F&gt;\" class=\"attachment-full size-full ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1256px) 100vw, 1256px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-842865000.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-842865000.jpg 1256w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-842865000-300x199.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-842865000-1024x680.jpg 1024w\" data-aspect=\"1.5059952038369\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; parallax_image=&#8221;1749&#8243; parallax_speed_bg=&#8221;1.25&#8243; css=&#8221;.vc_custom_1659377928499{padding-top: 50px !important;padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;z-index-2&#8243; responsive_css=&#8221;padding_top_large:100px|padding_bottom_large:100px&#8221;][vc_column enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; enable_responsive_options=&#8221;yes&#8221; offset=&#8221;vc_col-lg-6&#8243; css=&#8221;.vc_custom_1545116567023{margin-right: -12px !important;}&#8221; ca_init_translate_y=&#8221;52&#8243; ca_duration=&#8221;1200&#8243; ca_delay=&#8221;150&#8243;]<style>.ld_icon_box_6a7c5543d6558 .iconbox-icon-container{color:rgb(255, 255, 255);width:60px !important;height:60px !important;border-radius:px;}.ld_icon_box_6a7c5543d6558 h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox text-left iconbox-icon-shadow iconbox-circle iconbox-sm ld_icon_box_6a7c5543d6558\" id=\"ld_icon_box_6a7c5543d6558\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true,\"color\":\"rgb(255, 255, 255)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><?xml version=\"1.0\" encoding=\"utf-8\"?>\r\n<!-- Generator: Adobe Illustrator 16.0.0, SVG Export Plug-In . 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Today&#8217;s clients are very demanding and their level of patience is diminishing. It is therefore necessary to know how to quickly adapt one&#8217;s language level and demonstrate one&#8217;s competence. We work to identify and target the key points of an effective intervention, in order to increase and maintain an indisputable asset of each company: its clients.<\/span><\/p><\/div><style>.ld_spacer_6a7c5544160f3{height:15px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5544160f3\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_6a7c554416263\" class=\"liquid-img-group-container ld_images_group_container_6a7c554416263\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_6a7c554416403\" class=\"liquid-img-group-single ld_images_group_element_6a7c554416403\" data-shadow-style=\"3\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateX\":60}' data-parallax-to='{\"translateX\":0}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"837\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1254 837&#039;%2F&gt;\" class=\"attachment-full size-full ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1269127459.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1269127459.jpg 1254w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1269127459-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1269127459-1024x683.jpg 1024w\" data-aspect=\"1.4982078853047\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; parallax_image=&#8221;1749&#8243; parallax_speed_bg=&#8221;1.25&#8243; css=&#8221;.vc_custom_1659377928499{padding-top: 50px !important;padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;z-index-2&#8243; responsive_css=&#8221;padding_top_large:100px|padding_bottom_large:100px&#8221;][vc_column enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; enable_responsive_options=&#8221;yes&#8221; offset=&#8221;vc_col-lg-6&#8243; css=&#8221;.vc_custom_1545116567023{margin-right: -12px !important;}&#8221; ca_init_translate_y=&#8221;52&#8243; ca_duration=&#8221;1200&#8243; ca_delay=&#8221;150&#8243;]<style>.ld_icon_box_6a7c55445edca .iconbox-icon-container{color:rgb(255, 255, 255);width:60px !important;height:60px !important;border-radius:px;}.ld_icon_box_6a7c55445edca h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox text-left iconbox-icon-shadow iconbox-circle iconbox-sm ld_icon_box_6a7c55445edca\" id=\"ld_icon_box_6a7c55445edca\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true,\"color\":\"rgb(255, 255, 255)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><?xml version=\"1.0\" encoding=\"utf-8\"?>\r\n<!-- Generator: Adobe Illustrator 16.0.0, SVG Export Plug-In . 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In order to stand out from robots and transactional sites, the people on the floor are increasingly called upon to play an advisory role. Rather than simply completing a transaction and validating the clients satisfaction at the end of the visit, we make sure to teach the golden rules of communication and effective advice throughout the purchasing process. For every client that walks through the door, it&#8217;s not the product or service you sell that&#8217;s most important, it&#8217;s how you sell it that will make all the difference in the client experience.<\/span><\/p><\/div><style>.ld_spacer_6a7c554499420{height:15px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c554499420\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_6a7c5544995ba\" class=\"liquid-img-group-container ld_images_group_container_6a7c5544995ba\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_6a7c5544997c2\" class=\"liquid-img-group-single ld_images_group_element_6a7c5544997c2\" data-shadow-style=\"3\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateX\":60}' data-parallax-to='{\"translateX\":0}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img loading=\"lazy\" decoding=\"async\" width=\"1211\" height=\"865\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1211 865&#039;%2F&gt;\" class=\"attachment-full size-full ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1211px) 100vw, 1211px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-597267730.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-597267730.jpg 1211w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-597267730-300x214.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-597267730-1024x731.jpg 1024w\" data-aspect=\"1.4\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; parallax_image=&#8221;1749&#8243; parallax_speed_bg=&#8221;1.25&#8243; css=&#8221;.vc_custom_1659377928499{padding-top: 50px !important;padding-bottom: 50px !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;z-index-2&#8243; responsive_css=&#8221;padding_top_large:100px|padding_bottom_large:100px&#8221;][vc_column enable_content_animation=&#8221;yes&#8221; ca_init_scale_x=&#8221;1&#8243; ca_init_scale_y=&#8221;1&#8243; ca_init_scale_z=&#8221;1&#8243; ca_init_opacity=&#8221;0&#8243; ca_an_scale_x=&#8221;1&#8243; ca_an_scale_y=&#8221;1&#8243; ca_an_scale_z=&#8221;1&#8243; ca_an_opacity=&#8221;1&#8243; enable_responsive_options=&#8221;yes&#8221; offset=&#8221;vc_col-lg-6&#8243; css=&#8221;.vc_custom_1545116567023{margin-right: -12px !important;}&#8221; ca_init_translate_y=&#8221;52&#8243; ca_duration=&#8221;1200&#8243; ca_delay=&#8221;150&#8243;]<style>.ld_icon_box_6a7c5544df940 .iconbox-icon-container{color:rgb(255, 255, 255);width:60px !important;height:60px !important;border-radius:px;}.ld_icon_box_6a7c5544df940 h3{margin-bottom:px;}<\/style>\n<div class=\"iconbox text-left iconbox-icon-shadow iconbox-circle iconbox-sm ld_icon_box_6a7c5544df940\" id=\"ld_icon_box_6a7c5544df940\"  data-animate-icon=\"true\" data-plugin-options='{\"delay\":\"200\",\"resetOnHover\":true,\"color\":\"rgb(255, 255, 255)\"}'  >\n\t\n\t\t<div class=\"iconbox-icon-wrap\"><span class=\"iconbox-icon-container\"><?xml version=\"1.0\" encoding=\"utf-8\"?>\r\n<!-- Generator: Adobe Illustrator 16.0.0, SVG Export Plug-In . SVG Version: 6.00 Build 0)  -->\r\n<!DOCTYPE svg PUBLIC \"-\/\/W3C\/\/DTD SVG 1.1\/\/EN\" \"http:\/\/www.w3.org\/Graphics\/SVG\/1.1\/DTD\/svg11.dtd\">\r\n<svg version=\"1.1\" id=\"Layer_1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\r\n\t width=\"64px\" height=\"64px\" viewBox=\"0 0 64 64\" enable-background=\"new 0 0 64 64\" xml:space=\"preserve\">\r\n<g>\r\n\t<polygon fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" points=\"32,1 26,1 26,10 20,12 14,6 6,14 12,20 \r\n\t\t10,26 1,26 1,38 10,38 12,44 6,50 14,58 20,52 26,54 26,63 32,63 38,63 38,54 44,52 50,58 58,50 52,44 54,38 63,38 63,26 54,26 \r\n\t\t52,20 58,14 50,6 44,12 38,10 38,1 \t\"\/>\r\n\t<circle fill=\"none\" stroke=\"#000000\" stroke-width=\"2\" stroke-miterlimit=\"10\" cx=\"32\" cy=\"32\" r=\"6\"\/>\r\n<\/g>\r\n<\/svg>\r\n<\/span><\/div><!-- \/.iconbox-icon-wrap -->\t\n\t\t\n\t\t\n\t\t\t\t\n\t\t\n\t\n<\/div>\n<style>.ld_fancy_heading_6a7c554518d2b h3{color:rgb(35, 75, 87);}.ld_fancy_heading_6a7c554518d2b h3 {margin-top:0px !important; margin-bottom:0px !important;  } .ld_fancy_heading_6a7c554518d2b .lqd-highlight-inner{height:0.275em;bottom:0px;}.ld_fancy_heading_6a7c554518d2b h3 {margin-top:0px !important; margin-bottom:0px !important;  } <\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c554518d2b\">\n\t<h3 class=\"lqd-highlight-underline lqd-highlight-grow-left\" data-fittext=\"true\" data-fittext-options='{\"compressor\":0.6,\"maxFontSize\":\"currentFontSize\",\"minFontSize\":\"\"}' data-split-text=\"true\" data-custom-animations=\"true\" data-ca-options='{\"triggerHandler\":\"inview\",\"animationTarget\":\".lqd-lines .split-inner\",\"duration\":700,\"delay\":100,\"easing\":\"easeOutQuint\",\"direction\":\"forward\",\"initValues\":{\"scale\":1},\"animations\":{\"scale\":1}}' data-split-options='{\"type\":\"lines\"}'><span class=\"ld-fh-txt\"> Team Managers<\/span><\/h3><\/div><style>.ld_spacer_6a7c55451b9dc{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c55451b9dc\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_fancy_heading_6a7c55451bbb9 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c55451bbb9\">\n\t<p class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Anyone who manages a team or coaches individuals knows that there is a fine line between using words that motivate and those that we regret having said. Our toolbox is designed for managers who care about people without neglecting the performance of the organization. Knowing how to be strategic, impactful and inspiring can be learned and developed.<\/span><\/p><\/div><style>.ld_spacer_6a7c55451df5f{height:15px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c55451df5f\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column][vc_column offset=&#8221;vc_col-lg-offset-1 vc_col-lg-5 vc_col-md-6&#8243;]<div id=\"ld_images_group_container_6a7c55451e126\" class=\"liquid-img-group-container ld_images_group_container_6a7c55451e126\"  >\n\t<div class=\"liquid-img-group-inner\">\n\t\t<div id=\"ld_images_group_element_6a7c55451e379\" class=\"liquid-img-group-single ld_images_group_element_6a7c55451e379\" data-shadow-style=\"3\" data-roundness=\"6\" data-inview=\"true\" data-animate-shadow=\"true\">\n\t\n\t\t\n\t<div class=\"liquid-img-group-img-container\">\n\t\t\n\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"liquid-img-container-inner\" data-parallax=\"true\" data-parallax-from='{\"translateX\":60}' data-parallax-to='{\"translateX\":0}' data-parallax-options='{\"overflowHidden\":false,\"easing\":\"linear\"}'>\n\t\t\t<figure ><img loading=\"lazy\" decoding=\"async\" width=\"1336\" height=\"784\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1336 784&#039;%2F&gt;\" class=\"attachment-full size-full ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1336px) 100vw, 1336px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1347652268.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1347652268.jpg 1336w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1347652268-300x176.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/iStock-1347652268-1024x601.jpg 1024w\" data-aspect=\"1.7040816326531\" \/><\/figure>\t\t\t\t\t<\/div><!-- \/.liquid-img-container-inner -->\n\t\t\n\t<\/div><!-- \/.liquid-img-group-content -->\n<\/div><!-- \/.liquid-img-group-single -->\n\t\n\t<\/div><!-- \/.liquid-img-group-inner -->\n<\/div><!-- \/.liquid-img-group-container -->[\/vc_column][\/vc_row][vc_row enable_row_dividers=&#8221;yes&#8221; responsive_css=&#8221;padding_top_large:250px|padding_bottom_large:150px&#8221; css=&#8221;.vc_custom_1659380126891{padding-top: 50px !important;padding-bottom: 50px !important;background-image: url(https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/08\/bg-ateliers.jpg?id=8062) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; row_svg_divider=&#8221;top_shape_type:3|top_shape_color:%23ffffff|top_shape_height:102&#8243;][vc_column width=&#8221;2\/3&#8243;]<style>.ld_fancy_heading_6a7c554561d1f h2{color:rgb(255, 255, 255);}.ld_fancy_heading_6a7c554561d1f .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c554561d1f\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Complete your training by registering for one of our advanced workshops.<\/span><\/h2><\/div><style>.ld_spacer_6a7c5545630c2{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5545630c2\"><span class=\"liquid_empty_space_inner\"><\/span><\/div><style>.ld_button_6a7c55456329b.btn-icon-solid .btn-icon{background:rgb(35, 75, 87);}.ld_button_6a7c55456329b.btn-icon-circle.btn-icon-ripple .btn-icon:before{border-color:rgb(35, 75, 87);}.ld_button_6a7c55456329b.btn-icon-solid:hover .btn-icon{background:rgb(67, 196, 208);}.ld_button_6a7c55456329b{background-color:rgb(35, 75, 87);border-color:rgb(35, 75, 87);color:rgb(255, 255, 255);}.ld_button_6a7c55456329b:hover{background-color:rgb(67, 196, 208);border-color:rgb(67, 196, 208);color:rgb(255, 255, 255);}.ld_button_6a7c55456329b .btn-gradient-bg-hover{background:-webkit-linear-gradient(to right, rgb(67, 196, 208) 0%, rgb(67, 196, 208) 100%);background:linear-gradient(to right, rgb(67, 196, 208) 0%, rgb(67, 196, 208) 100%);}.ld_button_6a7c55456329b .btn-gradient-border defs stop:first-child{stop-color:rgb(35, 75, 87);}.ld_button_6a7c55456329b .btn-gradient-border defs stop:last-child{stop-color:rgb(35, 75, 87);}.ld_button_6a7c55456329b:hover .btn-gradient-border defs stop:first-child{stop-color:rgb(67, 196, 208);}.ld_button_6a7c55456329b:hover .btn-gradient-border defs stop:last-child{stop-color:rgb(67, 196, 208);}<\/style><a href=\"https:\/\/tremplin.ca\/en\/our-workshops\/\" title=\"Our workshops\" class=\"btn btn-solid circle btn-bordered border-thin ld_button_6a7c55456329b\">\n\t<span>\n\t\t\n\t\t\t\t\t<span class=\"btn-txt\">See our workshops<\/span>\n\t\t\t\n\t\t\t\t<\/span>\n<\/a>\n[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1659379249452{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column]<style>.ld_tabs_6a7c55480e534 .tabs-nav > li.active > a, .ld_tabs_6a7c55480e534 .tabs-nav > li:hover > a{color:rgb(67, 196, 208);}.ld_tabs_6a7c55480e534 .tabs-nav a:after{background-color:rgb(35, 75, 87);}<\/style><div class=\"tabs tabs tabs-nav-side tabs-nav-shadowed ld_tabs_6a7c55480e534\" >\n\t<ul class=\"nav tabs-nav\" role=\"tablist\"><li role=\"presentation\" class=\"h5 active\"><a href=\"#1533200317764-ac74f373-16fdf895-ec1b\" aria-expanded=\"false\" aria-controls=\"1533200317764-ac74f373-16fdf895-ec1b\" role=\"tab\" data-toggle=\"tab\">Vente<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1540892380633-ac11e805-d3a4f895-ec1b\" aria-expanded=\"false\" aria-controls=\"ld-1540892380633-ac11e805-d3a4f895-ec1b\" role=\"tab\" data-toggle=\"tab\">Techniques<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1540892380298-e81a8c40-36e8f895-ec1b\" aria-expanded=\"false\" aria-controls=\"ld-1540892380298-e81a8c40-36e8f895-ec1b\" role=\"tab\" data-toggle=\"tab\">Services conseils<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1540892379898-28ba5c67-8a03f895-ec1b\" aria-expanded=\"false\" aria-controls=\"ld-1540892379898-28ba5c67-8a03f895-ec1b\" role=\"tab\" data-toggle=\"tab\">Services client<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1540892379165-54c04bb2-500ef895-ec1b\" aria-expanded=\"false\" aria-controls=\"ld-1540892379165-54c04bb2-500ef895-ec1b\" role=\"tab\" data-toggle=\"tab\">Vente et services au d\u00e9tail<\/a><\/li><li role=\"presentation\" class=\"h5\"><a href=\"#ld-1659038744794-674bb88c-1caa\" aria-expanded=\"false\" aria-controls=\"ld-1659038744794-674bb88c-1caa\" role=\"tab\" data-toggle=\"tab\">Gestionnaires<\/a><\/li><\/ul>\t<div class=\"tabs-content\"><div id=\"1533200317764-ac74f373-16fdf895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade active in\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a7c5545650ea .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c5545650ea\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Professionnels de la vente<\/span><\/h2><\/div><style>.ld_spacer_6a7c554567212{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c554567212\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a7c5545673c5.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a7c5545673c5\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a7c5545673c5\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1540\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2560 1540&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1365566339-scaled.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1365566339-scaled.jpg 2560w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1365566339-300x180.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1365566339-1024x616.jpg 1024w\" data-aspect=\"1.6623376623377\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">La vente n\u2019est pas une finalit\u00e9 en soi mais plut\u00f4t un processus. Sans n\u00e9gliger l\u2019objectif, soit la conclusion d\u2019une vente ou la signature d\u2019une entente, nous venons camper la logique d\u2019un accompagnement professionnel. Cela a pour cons\u00e9quence d\u2019\u00e9lever le niveau de ma\u00eetrise et de confort de chaque professionnel dans son r\u00f4le d\u2019influenceur aupr\u00e8s de son client.<\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a7c5545c3a76{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5545c3a76\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1540892380633-ac11e805-d3a4f895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a7c5545c3e85 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c5545c3e85\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Professionnels techniques<\/span><\/h2><\/div><style>.ld_spacer_6a7c5545c67dc{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5545c67dc\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a7c5545c69ab.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a7c5545c69ab\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a7c5545c69ab\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"1254\" height=\"836\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 1254 836&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1358082652-1.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1358082652-1.jpg 1254w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1358082652-1-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1358082652-1-1024x683.jpg 1024w\" data-aspect=\"1.5\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">Peu de professionnels techniques acceptent leur r\u00f4le en d\u00e9veloppement des affaires. Pourtant ils doivent tous, \u00e0 moment ou l&#8217;autre dans le cadre de leur travail, savoir trouver les bons mots afin de diriger leurs interlocuteurs dans la bonne direction donc vers la meilleure solution\u2026c\u2019est de la vente! Notre d\u00e9marche respectueuse, logique et m\u00e9thodique saura mener vos professionnels techniques dans une nouvelle zone de confort face \u00e0 leur r\u00f4le de conseiller.<\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a7c5546320a5{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5546320a5\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1540892380298-e81a8c40-36e8f895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a7c5546323b6 .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c5546323b6\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Professionnels en services conseils <\/span><\/h2><\/div><style>.ld_spacer_6a7c554634b4e{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c554634b4e\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a7c554634d41.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a7c554634d41\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a7c554634d41\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2169\" height=\"1381\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2169 1381&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2169px) 100vw, 2169px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1354221201.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1354221201.jpg 2169w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1354221201-300x191.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1354221201-1024x652.jpg 1024w\" data-aspect=\"1.5706010137581\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">Qu\u2019il s\u2019agisse de comptables, d&#8217;ing\u00e9nieurs, de planificateurs financier ou d&#8217;avocats, tous ces professionnels travaillent au sein d&#8217;un environnement o\u00f9 le lien de confiance est la pierre angulaire d\u2019une relation \u00e0 long terme, voire \u00e0 vie. Nous outillons les professionnels dans leur capacit\u00e9 \u00e0 s\u2019adapter \u00e0 tous leurs clients et \u00e0 les entretenir \u00e0 propos de sujets aussi sensibles que la dette, la s\u00e9curit\u00e9 des gens, la succession. Tout cela au coeur m\u00eame d&#8217;une relation o\u00f9 les membres d&#8217;une famille ou d\u2019une \u00e9quipe ont le pouvoir d&#8217;agir \u00e0 titre de d\u00e9cideurs ou d\u2019influenceurs. <\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a7c5546a1748{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5546a1748\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1540892379898-28ba5c67-8a03f895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a7c5546a1a6d .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c5546a1a6d\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Service \u00e0 la client\u00e8le<\/span><\/h2><\/div><style>.ld_spacer_6a7c5546a4b3d{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5546a4b3d\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a7c5546a4ceb.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a7c5546a4ceb\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a7c5546a4ceb\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2120\" height=\"1414\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2120 1414&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2120px) 100vw, 2120px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1369541550.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1369541550.jpg 2120w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1369541550-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1369541550-1024x683.jpg 1024w\" data-aspect=\"1.4992927864215\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">La personne ayant contactl avec le client joue un r\u00f4le primordial au sein des organisations. Aujourd\u2019hui, la client\u00e8le se veut tr\u00e8s exigeante et son niveau de patience est amoindri. Il faut donc savoir adapter rapidement son niveau de langage et faire preuve de sa comp\u00e9tence. Nous oeuvrons donc \u00e0 identifier et viser les points cl\u00e9s d\u2019une intervention efficace, dans le but d&#8217;accro\u00eetre et maintenir un atout indiscutable de chaque entreprise : sa client\u00e8le.<\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a7c554717432{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c554717432\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1540892379165-54c04bb2-500ef895-ec1b\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a7c55471777d .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c55471777d\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Ventes et services au d\u00e9tail<\/span><\/h2><\/div><style>.ld_spacer_6a7c55471a1cb{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c55471a1cb\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a7c55471a426.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a7c55471a426\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a7c55471a426\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2560 1707&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1352833148-scaled.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1352833148-scaled.jpg 2560w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1352833148-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1352833148-1024x683.jpg 1024w\" data-aspect=\"1.4997070884593\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">Le domaine de commerce de d\u00e9tail est en pleine transformation. Afin de se d\u00e9marquer d\u2019un robot et des sites transactionnels, les personnes qui occupent le plancher sont appel\u00e9es de plus en plus \u00e0 jouer un r\u00f4le conseil. Plut\u00f4t que de se limiter \u00e0 proc\u00e9der \u00e0 une transaction et valider la satisfaction du client en fin de visite, nous nous assurons d&#8217;enseigner les r\u00e8gles d\u2019or de la communication et d\u2019une d\u00e9marche-conseil efficace, et ce, tout au long du processus d\u2019achat. Pour chaque client qui franchit la porte, ce n&#8217;est pas le produit ou service que vous vendez qui est le plus important, c\u2019est la fa\u00e7on dont vous le vendez qui fera toute la diff\u00e9rence de l\u2019exp\u00e9rience client.<\/span><\/p>\n\t\t<\/div><!-- \/.fancy-box-header -->\n\t\t\n\t\t\n\t<\/div><!-- \/.fancy-box-contents -->\n\n\t\t\n<\/div><!-- \/.fancy-box fancy-box-classes --><style>.ld_spacer_6a7c5547a060f{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5547a060f\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][\/vc_row_inner]<\/p>\n<\/div><div id=\"ld-1659038744794-674bb88c-1caa\" role=\"tabpanel\" class=\"tabs-pane fade\"><p>[vc_row_inner css=&#8221;.vc_custom_1533201189477{padding-left: 7% !important;}&#8221;][vc_column_inner]<style>.ld_fancy_heading_6a7c5547a09be .lqd-highlight-inner{height:0.275em;bottom:0px;}<\/style><div class=\"ld-fancy-heading ld_fancy_heading_6a7c5547a09be\">\n\t<h2 class=\"lqd-highlight-underline lqd-highlight-grow-left\" ><span class=\"ld-fh-txt\"> Gestionnaires d&#8217;\u00e9quipes<\/span><\/h2><\/div><style>.ld_spacer_6a7c5547a3773{height:32px;}<\/style>\n<div class=\"ld-empty-space ld_spacer_6a7c5547a3773\"><span class=\"liquid_empty_space_inner\"><\/span><\/div>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-md-12&#8243;]<style>.ld_content_box_6a7c5547a3970.fancy-box-overlay .cb-overlay{background:rgba(0, 0, 0, 0.55);}<\/style>\n<div id=\"ld_content_box_6a7c5547a3970\" class=\"fancy-box border-radius-3 scheme-light fancy-box-overlay shadowed ld_content_box_6a7c5547a3970\">\n\t\n\t<div class=\"cb-img-container border-radius-3\">\n\t\t<figure class=\"fancy-box-image border-radius-3\" data-responsive-bg=\"true\" data-liquid-blur=\"true\" data-blur-options='{\"imgSrc\":\"backgroundImage\",\"radius\":50,\"blurHandlerOn\":\"static\"}'><img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"data:image\/svg+xml;charset=utf-8,&lt;svg xmlns%3D&#039;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#039; viewBox%3D&#039;0 0 2560 1707&#039;%2F&gt;\" class=\"invisible ld-lazyload\" alt=\"\" srcset=\"\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" data-src=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1356571167-scaled.jpg\" data-srcset=\"https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1356571167-scaled.jpg 2560w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1356571167-300x200.jpg 300w, https:\/\/tremplin.ca\/wp-content\/uploads\/2022\/07\/iStock-1356571167-1024x683.jpg 1024w\" data-aspect=\"1.4997070884593\" \/><\/figure>\t<\/div><!-- \/.cb-img-container -->\n\n\t<span class=\"cb-overlay\"><\/span><!-- \/.cb-overlay -->\n\n\t<div class=\"fancy-box-contents border-radius-3\">\n\t\t\n\t\t<div class=\"fancy-box-header\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff; font-size: 16px;\">Tous ceux qui ont \u00e0 g\u00e9rer une \u00e9quipe et \u00e0 coacher des individus savent \u00e0 quelle point la ligne est mince entre l&#8217;usage de mots qui motivent et de ceux que l\u2019on regrette d&#8217;avoir prononc\u00e9s. Notre coffre \u00e0 outils est con\u00e7u pour les gestionnaires qui ont l\u2019humain \u00e0 coeur sans pour autant n\u00e9gliger la performance de l\u2019organisation. 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